Introduction: Dental pain, a widespread and unsettling issue impacting millions globally. Its spectrum ranges from mild sensitivity to intense throbbing pain, profoundly influencing individuals’ quality of life.

Dental pain can stem from various causes, including tooth decay, dental infections, trauma, etc. Seeking professional dental advice is crucial for accurate diagnosis and effective management.

This survey aims to explore patients’ preferred treatment plans for dental pain, specifically when the choices are between extraction and root canal treatment.

Methods: In this retrospective study, a diverse sample from the general population was chosen. Demographic information, familiarity with relevant terms, prior experiences with extraction and root canal treatment, and factors influencing decision-making were gathered through a Google-formatted questionnaire. Statistical analysis deemed significance at a threshold of 0.05.

Results: 68.3% of patients had encountered dental pain, and 75.3% were familiar with terms like root canal treatment and extraction. The primary concern for patients (61.6%) was the cost of treatment, with factors such as recovery time, overall health, and the dentist’s qualification following in consideration order.